FitMachine sensors were installed at our customer’s refinery and gathered the assets performance baseline within a week through the (machine) learning process.

Three weeks later, FitMachine detected a rapid change in behaviour at one of the slurry pumps, with vibration and acoustic levels both increasing. Our Customer Success team immediately notified the maintenance planner, who welcomed the alert, continued monitoring the asset, and sent out a specialist to inspect the asset. No apparent abnormalities were found at that stage.

Within hours, the temperature began to increase, at which point the specialist returned and found a blown packing. Shortly after the pump was repaired and returned to normal operation.